A service experience that puts your customer at the center and leads to loyalty and advocacy.
To prevent human error and help your team synchronize at all times.
A good service experience throughout the customer journey generates trust and empowers the brand
Reduces the number of inquiries that require human response, saving on organizational expenses.
Rapid response helps your customer feel that you value their time.
The same service experience in the medium that is most comfortable for your customers.
Botim is an Israeli company that specializes in specification, implementation, and automation of digital conversational solutions for customer service, and brings conversational commerce – the rising shift in the digital space – to the forefront.
Every action we take empowers the experience of your customers and employees, allowing you to devote resources to growth and to focus on what you do best – provide your services or products.
Botim was founded by Bar Gedalyahu and Stav Kipper, both digital entrepreneurs and automation specialists that are highly experienced in working with businesses in the digital space.
“We are people’s people and we’re challenge-oriented. It is the jet fuel in our engines. For us, working with a new business is an adventure, because the sky is the limit. There is nothing that we love more than surprising the heads of the companies we work with, showing them how our creativity is converted into high customer satisfaction, and increased profits.
We would love to get to know you and help you provide your customers with impeccable service.