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Make each
conversation count

Build strong relationships with your customers using chatbots, real-time conversations, and automation layouts

It's all about the funnel

3 layers, 1 unified Support experience

Proactive Layer
Engage your website visitors and offer support based on user data and on-site behavior
1
Proactive Layer
Self-support Layer
Help your visitors help themselves before reaching out to your team and wait for a response
2
Self-support Layer
Human Layer
Only inquiries that weren't resolved automatically will end up in your agent’s inbox
3
Human Layer

Give them more then what they came for

Without allocating new resources

Personal Response

Personalization provides an excellent user experience, and drives loyalty

Cohesion and Synergy

To prevent human error and help your team synchronize at all times

Enhanced Journey

A great service experience throughout the customer journey that generates trust

Automatic Support

Your customer enjoys fast assistance and you save on expenses

Rapid Response

Rapid response helps your customer feel that you value their time

Multi-channel Experience

Same outstanding support experience in your customer’s preferable channel

Save up to 2 hours a day per agent,
and cut operational costs by 25%-35%

Our Services

Advanced Automation

Conversational Funnels

AI Chatbots and Real-time Chat Services

Implementation of Omnichannel Systems

Our Clients

About

Botim is an Israeli company that specializes in specification, implementation, and automation of digital conversational solutions for customer service, and brings conversational commerce – the rising shift in the digital space – to the forefront.

Every action we take empowers the experience of your customers and employees, allowing you to devote resources to growth and to focus on what you do best – provide your services or products.

Botim was founded by Bar Gedalyahu and Stav Kipper, both digital entrepreneurs and automation specialists that are highly experienced in working with businesses in the digital space. 

“We are people’s people and we’re challenge-oriented. It is the jet fuel in our engines. For us, working with a new business is an adventure, because the sky is the limit. There is nothing that we love more than surprising the heads of the companies we work with, showing them how our creativity is converted into high customer satisfaction, and increased profits.

We would love to get to know you and help you provide your customers with impeccable service.

Bar Gedalyahu

Stav Kipper

Let's Talk

הרישום הסתיים

תודה רבה 

הרישום הסתיים

תודה רבה